It's not everyday you see a CEO take a customer service call. Apple's Tim Cook helped a caller with an iPhone decision during a "CBS Sunday Morning" interview. You guys thought I'd screw it up," he jokingly told onlooking Apple employees after the call. After he got off, the room of onlooking employees burst into cheers and applauded Cook, who shook a few employees' hands. The caller "wanted to upgrade their iPhone," Cook told CBS anchor John Dickerson.

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Persons: Tim Cook, onlooking, Apple's, Cook, John Dickerson, Ted Lasso, he's, Uber's Dara Khosrowshahi moonlit, Khosrowshahi Organizations: CBS, onlooking Apple, Service, Fortune, Apple, Apple Watch, GE Locations: Wall, Silicon, Apple's Austin , Texas